Steps to Configure Sender Email with a Verified Custom Domain:

Step 1: Access Email Sender Configuration

• Navigate to Configure Sender Email.

• Click Create New.

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Step 2: Enter Sender Email Information

(1) Sender Email Address:

• Must follow the subdomain + verified domain format.

Example: If the verified domain is mkt.domain.vn, the email should be abc@mkt.domain.vn (replace abc with any preferred name). (2) Sender Name. (3) Select Email Usage Permission. Finally, click Add and confirm. ​​

Step 3: Automatic Activation

• If the email follows the correct verified domain structure, it will be automatically activated.
• If you skip the Domain Configuration step and use the default domain we provide, you only need to add the business email (do not use personal emails). Then, you will receive a confirmation email requesting email activation. You just need to click 'Verify email access' to complete the process
• The email is now ready for sending customer emails.

⚠ Note: Emails that do not match the verified domain structure will be sent using AIBizmail’s default domain, which may reduce email campaign effectiveness. ​